Monday, April 7, 2014

BMW i3 Training Autocross Video

*Hat tip to for finding this first!

BMW has been holding i3 training events to get the new BMW Product Geniuses up to speed on what they need to know about the car. As I have written here many times, there is so much about this car that is completely different than anything BMW has ever sold before that they really need to dive deep into the training of their client advisers and especially these new Product Geniuses. As good as the car is, if they fail to have the ability to properly help the customer decide if the car is right for them, then they won't sell nearly as many as they could have. This is going to have to play itself out before we can gauge if BMW did indeed do everything they could have to give the dealers the tools they need to sell these vehicles.

However in my opinion this video is promising. Not only is BMW holding training sessions where the Product Geniuses will learn about he cars, but they are getting the chance to take once out and do an autocrossing session in one. Plus, in addition to getting to drive in the i3, they also get to drive in a couple i3 competitors, like Chevy Volts and Nissan LEAFs while they are there so they can see how much better the i3 performs.

I assume the above video was taken by one of the Product Geniuses during one of the training sessions and posted on YouTube. It's not a professional quality video by any means, but it does show he was indeed impressed with the i3's performance.  

1 comment:

  1. Tom, I'm very happy to read about the training program. My son and I each purchased the i3, and the knowledge base of the dealership was pretty scanty. Also, we both took test drives--we took them twice--and the Reps knew embarrassingly little. In both cases, we knew more from reading the blogs. This training course is encouraging. Let us hope that BMW invests more into training its dealership personnel.